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Ancillary departments

In any establishment a guest’s first impression on entering the service area is of great importance. A guest can be won or lost on these impressions alone. There are many service areas behind the scene or what may be termed as back of the house which is required to be efficiently run, well organized, supervised and well stocked with appropriate equipments depending on the style of operation.

These service areas are usually between kitchen and the food service area. They are important areas in the make-up of the catering establishments acting as a link between kitchen and restaurants. These are also the meeting point for staffs of various sections as they carry out their duties and therefore there must be close liaison between the various members of staff and their respective departments.

In general, especially in large operations, five main back-of-the-house service areas can be identified:
1. Still room
2. Kitchen stewarding
3. Hot plate/ food pick up area
4. Linen room
5. Store

STIL…

How to lay table cloth

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1) The table on which a tablecloth is to be spread, should be first covered with a baize base cloth, for the following reasons a. To protect the diner's wrists and elbows from the table’s sharp edges. b. To keep the tablecloth firmly in place. c. To protect the surface of the table and prevent the rattling of crockery and cutlery. d. To absorb moisture in case liquid spills on the table. 2) Based on the size of the table, appropriate linen should be used. The central fold of the tablecloth should be in the middle of the table and all the four edges should just brush the seats of the chairs. Soiled or torn linen should not be used. Three types of tablecloths namely cotton, linen and damask are used. Of these, damask is the best. 3) If a bud vase is used as a central decorative piece, it should not be very large or tall as that obstructs the view of guests sitting opposite each other. Heavily scented flowers should be avoided, as they affect the flavour of the food. 4) Each cover should be…