TOPICS TO BE WRITTEN IN JOURNAL FOR FIRST SEMESTER B.SC. IN HOSPITALITY AND HOTEL ADMINISTRATION


Rules: 

Each topic should be clearly headlined.
Important words or phrases should be written in bold letters.
Justifying Pictures should be pasted related to each topic.
Wherever charts are required, they should be scaled and made on separated pages.

Chapter 1

THE HOTEL & CATERING INDUSTRY
A. Introduction to the Hotel Industry
B. Global hospitality industry
C. Indian hospitality industry
D. Role of Catering establishment in the travel/tourism industry
E. Types of F&B operations
F. Classification of Commercial, Residential/Non-residential
G. Welfare Catering - Industrial/Institutional/Transport such as air, road, rail, sea, etc.
H. Organization of food and beverage catering industry (Structure of the catering industry)- a brief description of each
Note: add pictures related to each topics

Chapter 2

DEPARTMENTAL ORGANISATION & STAFFING
A. Organisation of F&B department of hotel
B. Principal staff of various types of F&B operations
C. French terms related to F&B staff
D. Duties & responsibilities of F&B staff
E. Attributes of a waiter
F. Inter-departmental relationships
(Within F&B and other department)

Chapter 3

FOOD SERVICE AREAS (F & B OUTLETS)
Classification of food and beverage outlets in a hotel
A. Specialty Restaurants
B. Coffee Shop
-Difference between coffee shop and specialty restaurant
C. Cafeteria
D. Fast Food (Quick Service Restaurants)
E. Grill Room
F. Banquets
G. Bar
H. Vending Machines
I. Discotheque


Chapter 4

ANCILLARY DEPARTMENTS
A. Pantry
B. Food pick-up area
C. Store
D. Linen room
E. Kitchen stewarding

Note: In chapter 3 and 4 add pictures related to each topic

Chapter 5

F & B SERVICE EQUIPMENT
Familiarization & Selection factors of:
- Cutlery
- Crockery
- Glassware
- Flatware
- Hollowware
Note: pictures and sizes of all equipments are compulsory

Chapter 6

NON-ALCOHOLIC BEVERAGES
Classification (Nourishing, Stimulating and Refreshing beverages)
A. Tea
- Origin & Manufacture
- Types & Brands
B. Coffee
- Origin & Manufacture
- Types & Brands
C. Juices and Soft Drinks and water
D. Cocoa & Malted Beverages
- Origin & Manufacture
Note: add pictures related to each topics

Remarks: handouts which are given in classroom also to be added in between the concerned topic.

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